Term & Conditions

Last Updated: 04-02-2025

Welcome to Du Monde Ladies Beauty Salon. These Terms & Conditions govern your use of our services, website, and interactions with our salon. By accessing or using our services, you agree to the following terms.

1. Appointments & Bookings

  • Advance Booking: To ensure availability, we recommend booking appointments in advance.
  • Cancellations & Rescheduling: Cancellations or changes should be made at least 24 hours before the scheduled appointment. Late cancellations or no-shows may be subject to a fee.
  • Late Arrivals: Arriving more than 15 minutes late may result in rescheduling or a reduced service time.

2. Payment & Pricing

  • Accepted Payments: We accept cash, debit/credit cards, and online payments.
  • Pricing: All prices are subject to change without prior notice. However, we ensure transparent pricing before service.
  • Refunds: Payments for services are non-refundable, but we will gladly address any service concerns.

3. Gift Cards & Promotions

  • Gift Cards: Non-refundable, non-transferable, and must be used before the expiration date.
  • Promotions & Discounts: Cannot be combined with other offers unless stated otherwise.

4. Salon Policies

  • Personal Belongings: We are not responsible for lost or damaged personal items. Please keep valuables with you.
  • Health Conditions: Please inform us of any allergies, medical conditions, or sensitivities before your service.
  • Children & Guests: For safety and relaxation purposes, only clients receiving services are allowed in treatment areas.

5. Hygiene & Safety

  • We maintain strict hygiene standards, ensuring sanitized tools, clean equipment, and a safe environment.
  • Clients with any contagious conditions (e.g., skin infections) may be denied service for health and safety reasons.

6. Liability & Disclaimer

  • All services are performed by trained professionals using industry-standard techniques and products.
  • We are not responsible for adverse reactions due to undisclosed medical conditions or allergies.
  • Clients assume full responsibility for their own health and well-being when receiving treatments.

7. Website Use & Online Bookings

  • Our website provides information about services, pricing, and promotions. We reserve the right to modify or remove content at any time.
  • Any online bookings made via our website are subject to confirmation from our salon.

8. Privacy & Data Protection

  • We collect and store personal information for appointment management, marketing, and customer service.
  • Your data is handled securely and will not be shared with third parties without your consent.
  • For more details, refer to our Privacy Policy.

9. Changes to Terms & Conditions

  • We reserve the right to update these terms at any time. The latest version will always be available on our website.
  • Continued use of our services constitutes acceptance of updated terms.

10. Contact Us

For any questions or concerns regarding these terms, please contact us:

📧 info@dumondesaloon.ae
📞 +971 55 425 5788

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